FAQ
How much does Cozy cost?
Section titled “How much does Cozy cost?”Cozy is a one-time $35 purchase, no subscription. One license covers every Mac and PC you own. See Activate your license.
Do I have to pay for updates?
Section titled “Do I have to pay for updates?”No. You’re buying Cozy 1.0, and every update to it is free, fixes and new features alike. Further down the line there may be a bigger version (Cozy 2.0, then 3.0) as an optional, lower-priced upgrade. If you’re happy with what you have, you never have to upgrade, and your Cozy keeps working.
Where do my entries go?
Section titled “Where do my entries go?”Into a regular folder you choose, as plain Markdown files you can open with any app. Each entry saves its date, mood, location, and tags alongside your writing, and photos sit right next to your entries. Full details in Where your files live.
Can I sync between devices?
Section titled “Can I sync between devices?”Cozy doesn’t run its own sync, but your journal is just a folder. Sync it with iCloud Drive, Dropbox, Google Drive, or OneDrive and you’re set. See Sync across devices.
Is there a mobile version?
Section titled “Is there a mobile version?”A separate app for iPhone and Android is in development, sold on the App Store and Google Play as a one-time $12 purchase. It reads the same journal folder, so it stays in step through your sync service.
Does it use AI?
Section titled “Does it use AI?”No, and there’s no plan to add it. Your entries are regular files on your computer. If you ever want to use an AI tool with them, you can, on your own terms.
Which platforms does Cozy run on?
Section titled “Which platforms does Cozy run on?”macOS and Windows today. A Linux build may follow. The mobile app is in development.
Can I write in other languages?
Section titled “Can I write in other languages?”Yes. Write in any language, mix several in one entry, and right-to-left scripts like Arabic flow that way on their own. Word count handles Chinese, Japanese, Korean, and other scripts that don’t put spaces between words.
The keyboard shortcuts look different on my PC
Section titled “The keyboard shortcuts look different on my PC”That’s expected. On macOS shortcuts use ⌘; on Windows and Linux they use Ctrl. Cozy shows the right keys for your keyboard everywhere.
My entry seems stuck “syncing” in a cloud folder
Section titled “My entry seems stuck “syncing” in a cloud folder”Cozy saves entries the way iCloud, Dropbox, Google Drive, and OneDrive expect, so this shouldn’t happen on current versions. If you’re on an older build, update Cozy. It also helps to let one device finish syncing before writing on another.
I lost my license key
Section titled “I lost my license key”Use the recover a key link on Cozy’s welcome screen, enter the email you bought with, and your key is sent back to you.
Can I get a refund?
Section titled “Can I get a refund?”Yes. If Cozy isn’t right for you, you can request a refund within 14 days of buying.